Standardizing processes is an effective strategy for the company. When correctly implemented, it is able to increase results, improve productivity, and promote the quality of the company’s products or services. So, check out in this article, what is standardization, what are the benefits of process standardization, and how to use technology to your favor.
What is the standardization of processes?
In general, the standardizing processes describes the set of rules and standards that govern how employees in an organization must perform a certain task.
It’s about organizing and developing a form of work common to all employees, who understand what is expected of them in each one of the activities. In addition, standardization guarantees the assertiveness and quality of the product or service offered by the company.
Standardization aims to answer the following questions:
- What is the process and what is its purpose?
- Who is part of the process?
- How is the process carried out?
- What are the functions and activities of the process?
- Why does this process exist and what is its contribution to the organization?
- What is the expected result?
Check below how to start standardizing processes effectively, based on these questions.
How to start standardizing processes
The standardization of processes is important, as it guarantees a better way to perform a task. Standardizing means presenting a more effective way to achieve the desired result.
And to start a standardization, first, you need to understand what the process is and what the purpose of the process to that organization. In addition, all employees must participate.
After understanding what your objective is, you need to perform a mapping of the functions, that is:
- How will the process be done?
- What are the steps of the process?
- What are the functions and the activities and who is responsible for each of the steps?
- How many sectors will be involved?
- And, finally, what is the expected result of this process?
Thus, during the process, it’s possible to identify failures and make improvements. It’s necessary to measure the performance of the processes and monitor the indicators for an efficient standardization of processes.
But why is process standardization important? Check out the next topic.
Benefits of process standardization
Now that you know what process standardization is and what you need to do to get started, check out the main benefits of process standardization for your company.
1. Allows you to use resources more appropriately
By standardizing, it’s possible to distribute resources more intelligently and with better planning.
That is, when process standardization is applied, it’s easier to predict where resources will be applied and how they can be used.
Another benefit is that managers acquire more security to predict where it is possible to save resources, without spoil the process.
2. Increase productivity
Boost productivity is something that is sought with enormous frequency.
And when you have a good strategic plan, with efficient process management and well-trained professionals, the resources are used correctly and, with that, the production can work in excellent conditions to achieve the results that the company expects.
By standardizing processes, employees work in a more organized way, without having to search for answers to carry out the activities, as everything will be in one place. And with that, productivity is increased.
Also, standardization promotes greater employee performance, and this means reduced waste and the possibility of doing more with the available resources. It eliminates the inefficiency and ambiguity of information and increases not only productivity but also quality.
3. Reduce costs
The cost reduction is a consequence of the standardization of processes.
What does that mean?
That is, by performing an efficient standardization, management is able to predict where to reduce costs to also reduce product prices, attract new customers, and thereby increase profitability.
And not only does it increase profitability, but it also reduces process costs, due to the intelligent use of resources and the reduction of waste.
Impressive, isn’t it?
4. Improves the quality of products/services with standardizing processes
The market is competitive, and it is necessary to use all the necessary resources to attract new customers.
Therefore, the standardization of processes makes the production steps clearer, more objective, and well defined. This way, it is easier to monitor and improve the qualities of the products or services offered.
That is, when performing a standardization, you can check failures and predict improvements in a timely manner, thus increasing customer satisfaction.
5. Facilitates process control
By standardization, the processes become clearer and more objective, and the lack of information is reduced. In addition, by identifying unnecessary steps, it is possible to eliminate them efficiently, in order to optimize the process.
Finally, the activities are delegated to the people responsible, so it is easy to control the process and also the performance of each employee.
6. Improves employee engagement and motivation by standardizing processes
With well-defined standards, it is possible to invest in employees well-trained. And an employee who feels valued will work with more engagement and more motivation.
In addition, with standardization, employees are able to visualize what, how, and why it should be done. That way, they will feel more confident when performing the task. And they will be proud to be able to visualize the result.
After all, most activities are the responsibility of employees. And when they receive training compatible with the company’s objectives, it’s possible to count on a productive and focus team.
Therefore, all employees must be informed about the standardization of processes from beginning to end, to avoid doubts, and to make them feel part of the organization.
7. Eliminates failures and provides for improvements
When you are clear about what needs to be done, you perform the activities optimally, avoiding failures, or avoiding having to perform the activities again. And that goes for the whole team.
When performing the standardization, you create a routine for performing the functions, and, with that, you will be able to identify failures in time to propose improvements.
As a result, you increase team productivity and promote efficiency.
Use technology to standardizing processes
In conclusion, investing in technology to manage the company’s processes can result in time and resource savings, and a low cost. In addition to optimizing the results that the company wants to achieve.
With appropriate management software, planning becomes easier and decision making becomes faster. So, invest in technology.
Learn in the video below how to use technology to organize company processes.