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How to improve the after-sales process?

When we talk about the after-sales process, some companies just don’t know what to say or how to describe their process. Sometimes because of a lack of organization, lack of knowledge, or lack of techniques. Usually, the purchase is completed successfully, but many companies still miss the opportunity to continue the process.

Some aspects can harm the business, such as the lack of organization, deficiency in planning, and the lack of specialized staff to maintain the company’s relationship with the customer. So, learn in this article an easy and efficient way to improve your company’s after-sales process, bringing incredible benefits.

What is the after-sales process?

After-sales is just as important as the other steps in the sales process. A well-done after-sales process marks the presence, makes your customers happy and also ensures that your company is always remembered.

As the name suggests, after-sales is the service provided to the customer after purchasing a product or service. It’s a set of strategies and actions aimed at maintaining a solid, lasting and satisfying relationship with any prospect who has become a customer.

In this way, your company offers a high quality service, meeting the needs of the customer, offering the appropriate support, and ensuring customer loyalty. In addition, it’s a cheaper action to guarantee future sales.

Finally, it can also be seen as a strategy to create promoters of your brand, responsible for attracting new customers and consumers.

Check out below the main benefits of this strategy and why your company should invest in an after-sales process.

Advantages of the after-sales process

Advantages of the after-sales process

Once you’ve managed to close a sale, your job doesn’t stop. It’s important to strengthen the relationship with customers through after-sales actions and strategies.

See below why your company should invest in this process.

1. Retain customers

Many companies and entrepreneurs create excellent marketing campaigns to attract new customers. But, what about the relationship with those who have already bought your product or service?

Working on customer retention is just as important as working on attracting customers. By working in the relationship with the customer, you increase the number of loyalty and reduce the number of evasions from your customer portfolio, increasing the company’s results.

And to acquire this benefit, it’s necessary to invest in an after-sales process. That is, contact the customer to see if they have been well served, if there is anything else the company can do to help.

Paying attention to the customer creates a positive image of your brand and guarantees the satisfaction of customers who will buy from your company whenever they need the services or products you offer.

2. Ensure satisfaction

In any company and any business, it can happen that the customer feels dissatisfied.

Whether with the service, with the payment terms, or even because the product didn’t meet your expectations as it should. And if the experience is completely dissatisfied, the company loses not only the customer but also the possibility of new customers. Because a dissatisfied customer will never refer his company to his friends and family.

Therefore, the after-sales process ensures that the customer has the best experience possible.

When contacting the customer, make sure the purchase went as expected, if he had a good experience. Also, check if he has any suggestions for improvement.

Upon receiving customer feedback, it becomes easier to increase positive points and correct possible flaws in the process.

3. Create a competitive advantage

To stand out in a highly competitive market it’s necessary to offer consumers something that the competition does not offer. That is, offering something that makes your brand unique is a competitive advantage.

Therefore, implement the after-sales process in your company as a strategy to differentiate yourself in the market. And make it clear to the customer that you care about them and are concerned with their satisfaction.

This will help you to build customer loyalty and attract more leads to your company.

4. Word of mouth marketing

Finally, with satisfied customers, he shares a good experience with his friends and family. This makes more people interested in getting to know your company through “word of mouth marketing”. You have probably heard about it, and you also know that it helps a lot to increase the company’s results.

Investing in an effective after-sales process, in customer loyalty, and in the positive experience that the customer has about your company, helps in creating your brand promoters.

Tips on how to improve your company’s after-sales process

customer

Now that you know what the after-sales process is and what its main advantages are. Check below actions that make the process more efficient and improve customer satisfaction.

Fulfill what you promised

Nothing worse than delivering a product or service to the customer that is less than what was advertised. The same goes for customer support. If you have promised the customer to resolve all your complaints, then do so until the customer is satisfied.

Ask your team to listen fully to the complaint or objections and, if possible, have more than one person to assist you, always centralizing all information in one place so that everyone on the team is up to date on the request.

Offer exclusive discounts and promotions to customers

Certainly, customers who are loyal to your business deserve special attention. Therefore, consider offering special discounts, promotions, gifts, and even gifts on the anniversary date, in order to thank the customer for their preference and to bring the relationship closer and further strengthen it.

Create a feedback system to improve the after-sales process

In order to further optimize your after-sales process, it’s very important to create a system to collect customer reviews and suggestions.

When a customer points out flaws in your product or service or requests improvements, it also provides an opportunity for your company to improve the solution it sells.

Draw attention to the loyalty program

The main objective of the loyalty program is to reactivate the customer after the first purchase. Therefore, it’s extremely important to use it and include it in the after-sales process.

When finalizing the sale or getting in touch to give attention to the customer, remind him about the program. Which may be through a scoring system for purchases or exchange for gifts, discount coupons for the next purchase, discount cards, or bonuses for indications, among others.

Use technology and create a good CRM system

pipefy tp organize after-sales process

First, it’s necessary to understand that, regardless of the size of the company, this process is important, what will change is the way it’s done, or by whom.

An after-sales process can be carried out either by the sales team that finalized the deal, or by a separate team, responsible only for carrying out the after-sales functions and maintaining a relationship with new customers.

And being the same team or separate teams, all members must communicate clearly and objectively, exchanging updated information in real time. And that is something that a good CRM system can provide.

Read more: How to organize customer support processes

So, let me introduce Pipefy. It’s an intelligent platform that can help you with various company processes, especially in the after-sales process.

An easy and intuitive system for you to create the entire structure of the after-sales process, maintain communication with your team, collect information and feedback from customers in an agile way.

To illustrate, watch the video below. Mauricio Aizawa explains, in practice, how an efficient customer support process works through Pipefy.

Finally, what did you think about this content? How do you usually improve your company’s after-sales process? Leave your opinion in the comments and share this material with your friends.

Take the opportunity to follow Organize na Pratica on Instagram, and to follow more amazing videos on the YouTube channel.

Reference material    

  1. Create your Pipefy account here
  2. YouTube – Personal and Business Productivity    
  3. Zapier – How to Automate your Business and Gain Efficiency    
  4. Set a productivity routine – Google Calendar + Evernote + Calendly  
  5. Organize na Pratica – Courses
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blog Process

How to organize customer support processes

Do you have difficulties in organizing customer support processes? Do you receive frequent complaints due to this lack of organization and the delay in answering calls? Don’t worry! In this article, you will learn how to organize customer support processes effectively, check it out.

What is customer support?

The customer support system is a place where people can ask questions, make complaints or make suggestions for improvement.

Good customer support can greatly increase consumer satisfaction. And it can help your company stand out in the midst of great market competition.

In this sense, to guarantee a good service, an organized system is needed to avoid communication failures.

Optimize and automate your customer support processes

optimize processes

An excellent customer service values ​​communication and an aligned team. For this, your work team must know exactly that the goal of good service is customer satisfaction.

In addition, having an efficient system that makes it possible to distribute, classify and organize important customer requests is extremely necessary.

After all, if the customer has an issue that requires quick service, but waits a long time before being served, he will certainly be dissatisfied. Consequently, it will bring significant losses to your company.

Therefore, a good attendance management system will eliminate outdated spreadsheets, unnecessary papers and prevent you from including all tickets manually, wasting time.

And everyone knows: in business “time is money”.

Gathering all the information you need for good service, in one place, with easy access and quick recovery of the necessary data is the best way to optimize and automate the customer support processes.

With this in mind, check the next topic about how to organize these processes effectively and intelligently by an easy-to-use app.

How to organize your customer support processes effectively

If you have already researched a customer support system, you know that the market offers numerous solutions to make processes faster and more practical.

But, what I want to offer you today is an effective way to organize your customer support system processes through a single application.

A quick and practical method so that you as an entrepreneur or manager can have a broader view and can assess how the processes are, according to the demand of your business.

This way, you guarantee that no email or support is lost. Consequently, you will be able to serve your customers better.

What is the strategy?

Pipefy is an application for organizing and optimizing processes. With it, you will save time, increase productivity and, never again, delay an important customer ticket.

With the platform, you will manage all your customers’ requests in one place and in an agile way, and with the guarantee of excellent service.

It’s an intuitive and flexible system. You can organize your customer support processes and manually add information, or you can automate to make the processes even easier.

With your support created, delegate requests to the people on the team who are responsible for customer service.

Drag and drop

Easily drag and drop requests across the board. That way, when analyzing, you will have an illustrative view of how customer requests are being answered. As well as, if there are any late calls.

Go through the different stages of the process quickly and efficiently. And with just one click you have access to all information about a specific customer’s request.

Centralizing requests

pipefy - customer support

In addition, another feature of this system is that it’s possible to centralize all requests in one place. By creating your customer support board, you can create a form.

Let’s imagine the following situation: customer “X” sent a request by a message on WhatsApp, and the customer “Y” sent the request through the company’s website.

To centralize all tickets, send the form link to the customer, and as soon as he fills it out, that ticket will automatically open in your customer support board in Pipefy.

This way, you will centralize all requests in one place and you will not need to include all information manually.

In addition, Pipefy allows you to include files in this form. In this sense, the customer can send screenshots, contracts, proposals, and everything that is necessary to efficiently support.

Incredible, isn’t it? 

Email requests are automatically saved in Pipefy

Another amazing feature of this platform is: when registering your support email, it’s possible to automatically save customer request emails in Pipefy.

That is, if you received a support request by email, in a few seconds Pipefy will open a new ticket.

That way, you will never again lose requests or fail to serve a customer due to a lack of organization.

In conclusion, define a service process that does not take unnecessary turns. The central idea is to eliminate unnecessary tasks and promote agility in service.

After all, often what your customer wants is something that can be easily resolved. Therefore, there is no need for too many steps to complete the request.

Learning in practice

What about learning how to organize your customer support processes effectively, and in practice?

This way, just watch the video below and take your notes.

Are you tired to waste time managing information from one system to another? Don’t worry! I have a great solution for you.

Click here and learn how to automate your business processes with Zapier.

Finally, what did you think about this content? Leave your opinion in the comments and share this material with your friends and another entrepreneur

Take the opportunity to follow incredible videos of Organize na Pratica on Youtube

Reference material    

  1. Create your Pipefy account here
  2. Youtube – Personal and Business Productivity    
  3. Zapier – How to Automate your Business and Gain Efficiency    
  4. Set a productivity routine – Google Calendar + Evernote + Calendly  
  5. Organize na Pratica – Courses 
Categories
blog Process

Pipefy: what is it and how to use

Standardizing and optimizing are the needs of current organizations, which aim at a considerable increase in productivity and in the organization of processes. In this way, we brought in today’s article an intelligent system that promises to end your company’s spreadsheets and forms, as well as solve inefficient processes. Get to know Pipefy and how to use it.

What is Pipefy?

benefits of Pipefy

One of the most fantastic workflow tools, Pipefy was launched with the promise of resolving inefficient processes and increasing team productivity in minutes.

Using the Kanban methodology to monitor the execution of activities systematically, Pipefy was created by the Brazilian entrepreneur Alessio Alionço.

It’s an intelligent management tool that helps your business to organize and execute all the important company processes in one place.

Pipefy main objective is to allow companies to become more organized and productive, making it possible to execute and monitor day-to-day processes and activities in a practical and intuitive way.

With Pipefy you can manage the processes of any department: Human Resources, Marketing, Finance, Customer Service, including IT and Help Desk.

Even more comprehensively, with the platform it’s possible to analyze metrics and sales leads, make content marketing planning, sales funnel, among many other possibilities.

That way, you can abandon inefficient strategies like forms, spreadsheets, and even the excess of emails, for example.

Free plan

In summary, even on the free plan, Pipefy offers countless possibilities.

That is, start your organization from scratch using templates that can be customized.

In this plan, Pipefy offers:

  • Up to 5 processes and 10 users, facilitating teamwork.
  • Customizable templates or option to start your processes completely from scratch.
  • Online forms to share with the team or send by email.
  • Email templates to communicate with your customers without the need to leave the platform.
  • Integration with dozens of applications through Zapier.
  • Ability to create up to 50 cards every 30 days.

Click here to start your Pipefy trial.

Advantages of Pipefy 

Certainly, Pipefy offers countless possibilities, and with them countless advantages.

Now that you know what Pipefy is, check below the advantages of using the platform as a business strategy.

Activity tracking

pipefy-cards

When using the platform, you can structure a process in a few minutes using the Kanban methodology.

All activities to be performed, in progress or completed are visible in cards that can be moved easily between the phases of the process. It’s like a simulation of a production line.

This means more productivity and efficiency in performing tasks.

In summary, with Pipefy, it’s possible to create cards to monitor the evolution of all projects under development, for excellent visual management.

With this, control all demand requests, regardless of where they come from (email, text, form).

Cost reduction

With a simple and intuitive platform, Pipefy gives you the autonomy to automate business processes without depending on the hiring of a person responsible for the IT area, and without needing technical knowledge.

Increases productivity and task efficiency

When the company is very small, activities are usually coordinated by the owner himself.

However, from the moment that demands increase and becomes more complex, it’s necessary to rely on more effective strategies.

This way, using the Kanban methodology to monitor and analyze the execution of activities, Pipefy allows visual management so that everyone is aware of the processes’ progress.

Thus, gaining an increase in productivity and efficiency in the execution of tasks.

Share important documents and files in Pipefy

Pipefy makes it possible for you to share important files, information, and data to facilitate the execution of tasks, as well as to create checklists.

There is no restriction on format or file size.

This avoids the delay in the tasks since all the information necessary for a well-done job will be in one place, visible to all members of the team.

Teamwork

teamwork

Pipefy offers numerous benefits even with a free plan.

With this, your team will work in a more organized way with gains in productivity and quality.

Therefore, in the free plan, it’s possible to work with a team of up to 10 users, including templates for e-mail, form, among others.

Integration with Pipefy

integration

Finally, one of the numerous advantages that Pipefy offers is the possibility of integration with other tools to optimize tasks.

One example is to integrate with the ERP system to control the cash flow.

Thus, all processes and controls will be in one place.

Read more: Process optimization: how to implement? 

How to use Pipefy

Standardizing the way you work is very simple and can only take a few minutes with Pipefy.

Then, check below a simple and quick step by step on how to use the platform.

First step

To benefit from all the advantages of Pipefy, you need to create a completely free account.

Just go to this link and fill the form.

Second step

Next, you will start to create your account.

To do this, simply include the information that is requested on the screen. Like the image below.

pipefy create an account - how to use

Third step

Finally, to create your account you will include information about your company and the purpose of your process. As in the image below.

how to use Pipefy

Very simple, isn’t it?

Then, after starting the account, you will be ready to create cards and get your business up and running quickly and conveniently.

At the beginning, Pipefy already offers numerous templates to start according to your demand.

templates Pipefy

And yet, when you click on the template, a screen appears with all the information about it. So you will be sure that is the best model for your business.

Did you choose your template? Time to get your hands dirty and pass all the important details of the project to the platform.

In conclusion, as you can see, creating an account is simple and easy. The platform itself is very intuitive and you can start projects from scratch and automate your processes in minutes.

Finally, what did you think about this content? Leave your opinion in the comments and share this material with your friends.

Take the opportunity to follow incredible videos of Organize na Pratica on Youtube.

Reference material   

  1. Create your Pipefy account here.
  2. Youtube – Personal and Business Productivity   
  3. Zapier – How to Automate your Business and Gain Efficiency   
  4. Set a productivity routine – Google Calendar + Evernote + Calendly 
  5. Organize na Pratica – Courses 
Categories
blog Process

Process optimization: how to implement?

Planning and organization are essential tasks to stay focused, increase productivity, and increase a company’s results. For that, process optimization and the promotion of improvements is a necessity and can bring lasting results for your company. So, check out this step-by-step article about how to efficiently implement process optimization in your company.

Good reading!

Why is process optimization important?

how to implement process optimization.

Optimization is based on the interaction between activities carried out in different sectors of the company. It involves understanding, planning, organizing, measuring, and monitoring activities in order to achieve the objectives and goals of the company.

By implementing management actions and tools, the company is able to increase productivity, reduce costs and resources, increase market competitiveness, boost results, and make work processes more efficient.

Read more: What are the benefits of standardizing processes?

Check out below a step-by-step about how to implement this action in your company.

Step-by-step for efficient process optimization

Process optimization is a constant action within a company. It ensures greater team productivity, process efficiency, eliminating failures, reducing costs, and improving results.

To help you, we brought a quick guide on how to implement good process management in your company, check it out.

1. Perform a mapping

Now that you know the importance of implementing process optimization in your company, it’s time to get your hands dirty.

The first step is to map and understand the company’s processes. To do this, you can use schemes to help you understand how each sector works, what the functions are, and who is responsible for each sector. In addition, it helps you to understand how activities are integrated between sectors.

At this first moment, you can identify which are the weaknesses and strengths, which are the most complex operations, if there are flaws in the procedures, among other important aspects.

In other words, with the mapping carried out, it’s possible to make a critical analysis of all activities and to identify which sectors require the most effort and should undergo modifications.

Therefore, through process management, it’s possible to promote improvements and optimize results.

2. Track and analyze the workflow

Tracking and analyzing the workflow after the mapping is an important step in optimizing processes.

At this stage, it’s possible to eliminate activities that are unnecessary, to recognize practices that are well implemented, to know how the sectors are integrating, and to identify failures with more precision.

Having all this material in hand, it’s time to make strategic decisions to improve and control the productivity of the team, as well as to increase efficiency and seek solutions to solve practices that need improvement.

3. Improve communication

Improve team communication

Communication is important in any sector of the company. It facilitates processes and avoids considerable failures.

In other words, communication influences the success of the operation.

When the information is not clear, all sectors can be harmed and, as a result, cause errors that compromise the entire process and reduce the results.

In addition, communication failure can delay productivity, so improving communication is an important aspect when implementing process optimization in your company.

Use a standard communication system to send information in a correct and accurate manner. This way, you make sure that important information is not lost.

Finally, communication can provide a greater connection not only between team members but also between customers and suppliers, facilitating the processes.

4. Train your team

Changes demand adaptation and constant training.

There is no point in creating a whole strategy without communicating to the team or without providing proper training.

Therefore, inform all employees about the new work processes and make them aware of the need to reach new standards of excellence for an improvement in the processes.

All mapping and development of improvements must involve the team and count on the participation of all. This means that everyone must participate in the changes for the common good of the organization.

After all, the entire team must know exactly what their responsibilities are, what are the changes, and how to carry out activities to become more efficient.

And yet, when you have a team that is fully committed to promoting change, everyone can collaborate to find flaws and also suggest improvements in processes.

5. Use technology to facilitate the process optimization

technology-to-improve-productivity

Betting on process optimization without the use of technology can be a difficult task and a waste of time.

Therefore, use technology to facilitate processes and computerize your company.

The adoption of technology reduces the time, increases the speed in the processing of information, and promotes the optimization of processes, making them more practical and efficient.

And yet, technology is also a strong ally of productivity and also facilitates cost reduction.

Another benefit is the possibility of making activities more flexible for process improvements. That is, with integrated systems and cloud management tools, processes become more agile, and employees can access information online.

Finally, technology can also facilitate communication between sectors and between employees, avoiding failures and inconsistencies.

Check out in the video below how to use technology to organize company processes.

6. Delegate Responsibilities

This story of keeping a single person in charge of the sector can be a lag in productivity.

Because, when the manager is not in the company for a certain reason, the whole team can be harmed. After all, all the important information was concentrated on just one person.

Focusing all decisions on a manager is bad, so the process needs to be fluid and make the roles of each participant in the process clear. The greater the clarity, the better the flow and performance of the process.

Therefore, delegate responsibilities to more than one person. Thus, you will have more than one person trained and able to make important decisions at any time, with or without the presence of the sector manager.

7. Monitor and track results

Finally, performance indicators should be monitored frequently, so everyone can focus on results, and can actively act to optimize processes.

Even after an analyzed and improved process, monitoring and constant follow-up are important.

This enables a complete analysis of how new processes are carried out. And also allows the detection of new failures and continuous improvement.

In conclusion, mapping, analyzing, and organizing processes, using technology as an ally, and adopting efficient project management strategies are ways to enable the optimization of processes in your company.

By taking this step-by-step, the chances of increasing productivity, reducing company costs and resources, and increasing results only increase.

What did you think about this content? Leave your opinion in the comments and share this material with other companies and managers.

Reference Material

  1. YouTube – Personal and Business Productivity
  2. Zapier – How to Automate your Business and Gain Efficiency
  3. Google Calendar – Organize your Calendar Practically and Effectively
Categories
blog Process

What are the benefits of standardizing processes?

Standardizing processes is an effective strategy for the company. When correctly implemented, it is able to increase results, improve productivity, and promote the quality of the company’s products or services. So, check out in this article, what is standardization, what are the benefits of process standardization, and how to use technology to your favor.

What is the standardization of processes?

In general, the standardizing processes describes the set of rules and standards that govern how employees in an organization must perform a certain task.

It’s about organizing and developing a form of work common to all employees, who understand what is expected of them in each one of the activities. In addition, standardization guarantees the assertiveness and quality of the product or service offered by the company.

what is standardizing processes

Standardization aims to answer the following questions:

  • What is the process and what is its purpose?
  • Who is part of the process?
  • How is the process carried out?
  • What are the functions and activities of the process?
  • Why does this process exist and what is its contribution to the organization?
  • What is the expected result?

Check below how to start standardizing processes effectively, based on these questions.

How to start standardizing processes

The standardization of processes is important, as it guarantees a better way to perform a task. Standardizing means presenting a more effective way to achieve the desired result.

And to start a standardization, first, you need to understand what the process is and what the purpose of the process to that organization. In addition, all employees must participate.

After understanding what your objective is, you need to perform a mapping of the functions, that is:

  • How will the process be done?
  • What are the steps of the process?
  • What are the functions and the activities and who is responsible for each of the steps?
  • How many sectors will be involved?
  • And, finally, what is the expected result of this process?

Thus, during the process, it’s possible to identify failures and make improvements. It’s necessary to measure the performance of the processes and monitor the indicators for an efficient standardization of processes.

But why is process standardization important? Check out the next topic.

Benefits of process standardization

Now that you know what process standardization is and what you need to do to get started, check out the main benefits of process standardization for your company.

1. Allows you to use resources more appropriately

By standardizing, it’s possible to distribute resources more intelligently and with better planning.

That is, when process standardization is applied, it’s easier to predict where resources will be applied and how they can be used.

Another benefit is that managers acquire more security to predict where it is possible to save resources, without spoil the process.

2. Increase productivity

how to boost productivity with the organization of processes

Boost productivity is something that is sought with enormous frequency.

And when you have a good strategic plan, with efficient process management and well-trained professionals, the resources are used correctly and, with that, the production can work in excellent conditions to achieve the results that the company expects.

By standardizing processes, employees work in a more organized way, without having to search for answers to carry out the activities, as everything will be in one place. And with that, productivity is increased.

Also, standardization promotes greater employee performance, and this means reduced waste and the possibility of doing more with the available resources. It eliminates the inefficiency and ambiguity of information and increases not only productivity but also quality.

3. Reduce costs

The cost reduction is a consequence of the standardization of processes.

What does that mean?

That is, by performing an efficient standardization, management is able to predict where to reduce costs to also reduce product prices, attract new customers, and thereby increase profitability.

And not only does it increase profitability, but it also reduces process costs, due to the intelligent use of resources and the reduction of waste.

Impressive, isn’t it?

4. Improves the quality of products/services with standardizing processes

The market is competitive, and it is necessary to use all the necessary resources to attract new customers.

Therefore, the standardization of processes makes the production steps clearer, more objective, and well defined. This way, it is easier to monitor and improve the qualities of the products or services offered.

That is, when performing a standardization, you can check failures and predict improvements in a timely manner, thus increasing customer satisfaction.

5. Facilitates process control

By standardization, the processes become clearer and more objective, and the lack of information is reduced. In addition, by identifying unnecessary steps, it is possible to eliminate them efficiently, in order to optimize the process.

Finally, the activities are delegated to the people responsible, so it is easy to control the process and also the performance of each employee.

6. Improves employee engagement and motivation by standardizing processes

How to start process standardization

With well-defined standards, it is possible to invest in employees well-trained. And an employee who feels valued will work with more engagement and more motivation.

In addition, with standardization, employees are able to visualize what, how, and why it should be done. That way, they will feel more confident when performing the task. And they will be proud to be able to visualize the result.

After all, most activities are the responsibility of employees. And when they receive training compatible with the company’s objectives, it’s possible to count on a productive and focus team.

Therefore, all employees must be informed about the standardization of processes from beginning to end, to avoid doubts, and to make them feel part of the organization.

7. Eliminates failures and provides for improvements

When you are clear about what needs to be done, you perform the activities optimally, avoiding failures, or avoiding having to perform the activities again. And that goes for the whole team.

When performing the standardization, you create a routine for performing the functions, and, with that, you will be able to identify failures in time to propose improvements.

As a result, you increase team productivity and promote efficiency.

Use technology to standardizing processes

In conclusion, investing in technology to manage the company’s processes can result in time and resource savings, and a low cost. In addition to optimizing the results that the company wants to achieve.

With appropriate management software, planning becomes easier and decision making becomes faster. So, invest in technology.

Learn in the video below how to use technology to organize company processes.

Reference material

  1. Youtube – Personal and Business Productivity
  2. Zapier – How to Automate your Business and Gain Efficiency